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**Ordering Rules and Guidelines**
Welcome to MAË! To ensure a smooth and seamless ordering experience for all our customers, we have established the following rules and guidelines:
**1. Special Promotions for Newcomers:**
Newcomers to MAË are eligible for a special promotion, including complimentary displays for every client’s first order. We give out two different size displays depending on the quantity of items in the order, one with 18 holes and one with 36 holes.
**2. Minimum Order Requirement:**
Our minimum order requirement is $500. Orders below this amount may not be processed.
**3. Shipping and Processing Times:**
- In-stock items typically ship within 3-5 business days after the order is placed.
- Out-of-stock items may take up to 10-15 days for manufacturing before they are ready to ship.
**4. Free Shipping Policy:**
- We offer free shipping on all orders over 20 items within Canada. All other orders have a standard shipping fee of 20$ for Canada and 30$ for the United States.
**5. Order Confirmation and Review:**
- Before finalizing your order, please review the items in your cart carefully to ensure accuracy.
- There is a comment section at the bottom of the cart where you can add any special instructions or requests.
**6. Payment and Security:**
- We accept various payment methods, including credit/debit cards and PayPal.
- Your payment information is secure with us, and we prioritize the confidentiality of your data.
**7. Lifetime Warranty on Manufacturing Defects:**
- We stand behind the quality of our products and offer a lifetime warranty on manufacturing defects.
- If you encounter any defects, please contact us immediately for assistance.
**8. Customer Support:**
- If you have any questions or require assistance with your order, our dedicated customer support team is here to help.
- You can reach us via email at info@maebodyjewelry.com or by phone at (514) 435-9359.
By placing an order with MAË, you agree to adhere to these rules and guidelines. We appreciate your cooperation and look forward to serving you!